Privacy Policy

Effective date: May 2026

Versalab Digital LLC (“we,” “us,” or “first10”) operates the website first10.app and is the entity responsible for the collection and use of your personal data.

What We Collect

When you use First10, we collect:

• Your email address (for delivering your diagnosis report)
• Your answers to the six product questions (used to generate your personalized diagnosis)
• Basic payment confirmation from Lemon Squeezy (we do not store credit card numbers)

How We Use It

Your data is used exclusively to:

• Generate and deliver your diagnosis report
• Send transactional emails (report delivery, access recovery)
• Process refunds via Lemon Squeezy

We do not sell your data, share it with third-party advertisers, or use it for any purpose other than delivering First10.

Payment Processing

All payments are processed by Lemon Squeezy. Your credit card information is handled directly by Lemon Squeezy and is never stored on our servers. Please review Lemon Squeezy’s Privacy Policy for their data practices.

Refunds: Your purchase is governed by our 14-day money-back guarantee. See our Refund Policy for details.

Email Service

Transactional emails (report delivery, access links) are sent via Resend. Review Resend’s Privacy Policy.

Cookies

First10 does not use tracking cookies. We do not use analytics or advertising pixels.

GDPR — Your Rights

If you are located in the European Economic Area, you have the right to:

• Request a copy of the data we hold about you
• Request deletion of your data
• Object to our use of your data

To exercise these rights, email support@first10.app. We respond within 30 days.

Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter to deliver your reports and comply with legal obligations. You can request deletion at any time.

Contact

Versalab Digital LLC
1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110
Email: support@first10.app