first10
Refund Policy
Effective date: May 2026
14-Day Money-Back Guarantee
If you’re not satisfied with your diagnosis, email us within 14 days of your purchase and we’ll refund you in full — no questions asked, no hard feelings.
How to Request a Refund
Email support@first10.app with:
- The email address used at purchase
- A brief note (optional — we genuinely do not require an explanation)
Refund Process
Once your request is received, we process the refund via Lemon Squeezy within 5 business days. The amount will be credited to the original payment method you used at checkout.
Product Details
First10 is a one-time $19 USD digital product. It includes:
- A personalized 5-section diagnosis report
- Delivered as a magic link via email
- Lifetime access to the report (no expiration)
Payment Processor
All refunds are processed by Lemon Squeezy. First10 does not store your credit card information. Review Lemon Squeezy’s Refund Policy for their specific procedures.
Contact
Versalab Digital LLC
1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110
Email: support@first10.app